Do you like Carnivals upgraded GoCCLcom Its all thanks to agents

first_img Posted by Thursday, November 9, 2017 Travelweek Group Share Do you like Carnival’s upgraded GoCCL.com? It’s all thanks to agentscenter_img Tags: Carnival Cruise Line, Technology MIAMI — Carnival Cruise Line has updated its travel agent online resource GoCCL.com based on extensive travel agent feedback from the line’s Travel Partner Advisory Committee as well as the full agent community through online surveys and an opt-in testing period in October.The upgrade includes what Carnival says are substantial improvements to the cruise and promotion research features, as well as enhanced site navigation and search functionality.The GoCCL.com redesign is the line’s latest addition to #thelist, which includes recent travel agent initiatives that are part of its ‘Travel Agents Rock’ program.“We invested in the redesign of GoCCL.com based on travel agent feedback and our desire to provide the best-in-class travel agent resource,” says Carnival’s Vice President of Sales & Trade Marketing, Adolfo Perez. “This complete redesign will greatly improve the way agents conduct their day-to-day business with us, allowing them to more quickly and easily find the information and resources they need.”More news:  ‘Turn around year’ for TPI brings double-digit growthEnhancements include:A new, clean and modern designImproved navigation bar functionalityNew ‘Ship Navigator’ on the home page, which provides all key details of a Carnival ship on one page for a seamless research experienceUpgraded search functionality, which allows agents to find what they are looking for more quickly and accurately, says CarnivalMobile device responsiveness, allowing agents to look at information on the goNew direct feed to the line’s trade Facebook pageEasy-to-access sales and promotions informationAll content now resides behind the login, making GoCCL.com a true business-to-business site experience for agentsAgents can take part in a self-guided tutorial on the site. They may also contact their BDM or Carnival’s sales support and operations team at [email protected] << Previous PostNext Post >>last_img

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